Track Your Order

Need an update on your gourd shipment?

Because each order is packed as a handmade object, tracking is best handled with your order number and the email used at checkout. Send those details and we will help you check the route.

Step 01Find your order number

It is included in your order confirmation email.

Step 02Check the shipping email

Tracking is sent after the carrier accepts the parcel.

Step 03Contact us if unclear

Send your order number, country, and the issue you see.

Tracking timing

Tracking can take time to update.

After dispatch, carrier scans may not appear immediately. International parcels can also pause during customs or transfer between local carriers.

What to send

Include the details that help us move fast.

Please send your order number, checkout email, destination country, and a screenshot or link if the tracking page shows an issue.

Address issue

If the address looks wrong, contact us quickly.

Once the parcel is handed to the carrier, address changes become harder. The earlier you message us, the more options we may have.

Delayed parcel

Some delays are normal for international delivery.

Weather, customs checks, remote addresses, and carrier transfers can add time. We will help review the status when you send the details.

Send us your order number.

Email is best for detailed tracking help. Instagram is useful if you want to send a screenshot quickly.