FAQ

Answers before you choose a one-of-one gourd.

These are the practical questions buyers usually ask before ordering: exact piece, safe use, customization, delivery, and what to do if something is unclear.

Exact pieceYou receive the photographed gourd

For one-of-one listings, the product images show the actual item.

UseGentle daily use only

Best for room-temperature or warm drinks, with proper drying after use.

CustomAsk before checkout

For carving, burning, rope, capacity, or symbolic requests, contact us first.

Product

Are all GORRAH pieces handmade?

Yes. Each vessel is made from a natural gourd and finished by hand. Shape, color, marks, and proportion vary from piece to piece. That variation is the reason each listing is treated as one-of-one.

Product

Will I receive the exact piece in the photos?

For one-of-one product listings, yes. The photographed gourd is the piece assigned to that listing. If anything is unclear, send us the product link before checkout.

Use and care

Can I drink from it every day?

Many customers use their pieces gently, but it is not a metal or plastic bottle. Avoid boiling water, dishwashers, microwaves, hard scrubbing, long soaking, and sealed storage while damp.

Use and care

What drinks should I avoid?

We recommend avoiding very hot liquids, strongly acidic drinks, carbonated drinks, alcohol, oily liquids, and anything that may stain heavily for long periods. Water and mild warm drinks are the safest choices.

Custom work

Do you accept custom requests?

Yes, when the request matches the material and current studio capacity. We can discuss carving, burning, rope choices, motifs, and general size direction. Custom work takes longer and should be confirmed before payment.

Shipping

Do you ship internationally?

Yes, we support international shipping to many countries. Delivery options and estimates depend on the destination and carrier route. Send your country and postal code if checkout does not show a clear option.

Support

How can I contact GORRAH?

Email zhao@gorrah.com for detailed questions, or message Instagram @mystic_gourd_crafts for quick visual references. For order questions, include your order number or product link.

Still deciding between pieces?

Send two or three product links and tell us your intended use. We can help you choose the better fit without pushing the most expensive option.